Fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue

Almost 70 per cent of users using branded smartphone face the most difficult issue of dropped calls. Last year, the most reported Android related problems were the call dropping and other calling issues. In some instances, the calls drop many times while calling any relatives and friends. Imagine, you in a situation where your phone has no network and by chance, you get a single signal and after connecting to a call, it disconnects immediately.

As smartphone networks and electronic devices are so complex systems, there are many influential issues that make the users experience worse. The smartphones also get affected voice calls and data transfer. The network appears to be the most confusing thing of the smartphone which is really difficult to fix as it not under your hands. This issue appears with no valid reason. The smartphone problems can appear anytime and you don’t get the proper reason why it actually happened.

The first thing which every user perform after facing any smartphone issue is that they search and try out as many solutions as possible. Some of the users even try to disassemble the hardware of the device which makes the situation even worse. While call dropping, not ringing, and mic issue bothered users with calls interrupting in between automatically. At present, the VoLTE users also experience another issue which prevents the sound during calls.

The calling problem also includes the display not turning on while receiving incoming calls. The phone, however, continues ringing although, you cannot monitor who’s calling, you will have to unlock the smartphone and follow the whole procedure to know whos calling. In this article, we will discuss the methods to fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue. If you have any other queries relating to any other gadget issues, then you can contact Gadget Features Forum.

Fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue

Call drop issue

Fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue

Nowadays, almost all smartphone users own VoLTE devices so, it is essential to turn this feature on. VoLte option is present in the settings of the phone and it is probably that you have already done after purchasing the device, only if you have dug much of the settings. If your calls keep dropping in between, then you can also firstly reboot the phone and then use these steps which are essential only for VoLTE users.

1. Navigate to the Settings of the device.
2. Open Mobile networks option.
3. Now, search for VoLTE option.
4. Toggle the VoLTE call on if you are the Sony phone user.

Incoming call issue

Fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue

Most of the Android users complain that they cannot pick incoming calls or the phone won’t receive calls. However, the problem can be severe or minor. In some cases, the problem can be related to software or just some network issue. So, make sure that your device is under network area and receiving good signal strength. There is a notification option available in the smartphone which wakes up the device when anyone calls you so, makes sure that it is turned on.

1. Navigate to Dialer or Phone app settings via the main settings.
2. Now, open ‘Apps’, and search the Dialer or Phone App. You can observe the data of each app by clicking on a specific app.
3. Select the App notifications option.
4. Now, enable the App notifications. Make sure that the needed permissions are set on in order to fix the issue.
5. The app name depends on the devices which you use so, you can select that specific application.

Xperia XZ3 not receiving calls

Fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue

Many of you think that calling issue is only related to the SIM card, but the software is also essential. Many users who are still using the old Android version and not updating the device and facing this kind of issues. So, we recommend you to download the latest software to get rid of all the smartphone glitches. Calling issues and other connectivity related issues can be easily solved using the update option. Follow these steps to easily upgrade the software version.

1. Navigate to the Settings section of the smartphone.
2. Select the General tab > About phone.
3. Click on Software info.
4. If you find any app updates available, tap on it to download.

Signal drop Issue

Fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue

Signal drop issue is common in Android phones. Sometimes, the network can cause the signal drop issue, but many times it can be caused by third-party applications. These malicious apps are also present in the play store along with other safe apps. The app category also includes calling software which interferes your smartphone network. To know whether an app is affecting the device, you have to run it in safe mode.

1. Press and hold the Power Key to turn off the smartphone.
2. Press and hold the Volume Down along with Power keys.
3. Release the Power Key when the Android logo appears on the screen.
4. Press and hold the Power key again along with Volume Down key which you are already holding.
5. The phone will start in recovery mode, then release both the keys.
6. You will notice an option which will ask you to enable Safe Mode.
7. Click on Ok to confirm.
8. You will see the safe mode appears at the bottom of the screen.

No sound on call

There may be some malicious data in your smartphone which makes this issue. These data interrupt your calls and are difficult to recognize. Hence, you have to reset the data which will remove all the files and folders. Although, remember to back up your important data as they get permanently removed. Follow these steps to factory reset the smartphone.

1. Remember to backup all data of the phone.
2. Turn off the smartphone and connect to charging.
3. Press and hold the Power and Volume down buttons.
4. Release and again hold the Power button. Make sure you are holding the Volume down button.
5. Press the Volume down button a few times to highlight ‘Delete all user data and reset all settings’.
6. To confirm tap on Yes.
7. Press the Power button to factory reset.

Microphone issue

Fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue

Microphone issues can be related to hardware as well as software. Here are the fixes. You must wipe the headphone jack and speakers with a soft paper or a thin twig, but be gentle and careful as you can worsen the problem if not done properly. Some liquid can also fix this issue, which can be purchased from the market. The dirt coats prevent the voice from getting in acutely. Here is a software method to fix the speaker issue.

1. Navigate to the home screen.
2. Hold the menu button visit Google Now.
3. Tap on the menu button again and choose settings.
4. Select “VOICE option”.
5. Now select “Ok Google” detection.
6. Switch off the option “From any Screen.”
7. Reboot the smartphone and check the issue.

Also Read:

Fix Sony Xperia XZ3 GPS Issue With Accuracy Calibration Problems
Fix Sony Xperia XZ3 Mobile Data Not Working (Solved)
Update Sony Xperia XZ3 Into Latest Version Software Update OTA
Fix Sony Xperia XZ3 Battery Draining Issue (Problem Solved)
Fix Sony Xperia XZ3 Screen And Display Problems (Issue Solved)
Fix Xperia XZ3 WiFi Connection Problem With Internet (Issue Solved)
Fix Sony Xperia XZ3 Keyboard Issues With Settings (Problem Solved)
Fix Sony Xperia XZ3 Internet Hotspot Not Working Issue
Fix Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue
Fix Sony Xperia XZ3 Battery Charging Issue And Switching on

Final Verdict

So, this was the full troubleshooting guide to fix the Xperia XZ3 Incoming Outgoing Call Drop And Mic Issue. If you own any other brand’s smartphone and face the calling issue, then also you can follow these methods. These methods are completely tested and actually works in solving Android issue. I hope you liked this article and these methods help you to fix the calling issues. You can also share this article with your friends and relatives who are facing the same issues.