Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issue

The smartphone calling problem is one of the most annoying smartphone issues which every smartphone user experiences. These problems can occur in any handset, whether it’s new or old. Many users have reported that the call automatically disconnects after a few seconds. The problem might get worse when the device turns off while you are on an urgent call. Getting rid of the smartphone might get tricky when you have purchased a new handset when you aren’t familiar with its functions.

Now about Samsung Galaxy A54, the company has introduced a 5G network in the latest handset. On the positive side, 5G networks deliver fantastic data speed where you can experience lag-free internet browsing and high-resolution video calling without buffering. However, your SIM card and device must be compatible with usage due to the kind of signal that some 5G cell towers transmit. You will experience an issue with your device if you still use a 4G-enabled SIM card. In such an issue, insert a 5G SIM card in the SIM slot to check if your device calling feature is accurate.

Remember, you cannot enjoy the benefits of 5G services if your SIM card is 5G-enabled, but you do not have a suitable current plan or pack. You can visit the network provider app or call them to upgrade your plan. Some calling issues include poor call quality, dropped calls, or problems in authenticating connections can disrupt communication and impact performance. These problems can stem from various factors, including weak signal strength, network congestion, software glitches, or even hardware malfunctions.

Every smartphone user experience problem with expensive smartphones, but you don’t have to rush to the service center every time. Intelligent phone users try to solve the issues by themselves at home, which is possible. You will get many troubleshooting guides on the internet, claiming to fix calling problems. However, it is not certain, which method will fix the issue. Fortunately, we have gathered all the methods proven to Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issues.

Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issue

Galaxy A54 5G call drop issue

Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issue

Airplane mode is a feature generally seen on smartphones that let users quickly disable most wireless network features of the device. When enabled, it pauses the phone’s capability to make or receive calls, send or receive text messages, access the internet, and connect to Bluetooth or Wi-Fi networks. It reset the connectivity and refreshes the device. 

Airplane Mode:

1. From the Home screen, open the app drawer.
2. Navigate to the Settings section of the phone.
3. Touch Network & Internet Network and Internet option.
4. Tap the Airplane mode to enable and disable now.
5. Reboot the device like you do usual.

Galaxy A54 incoming call issue

Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issue

Wiping the cache partition is a step to fix smartphone issues that can be executed on certain Android devices, including smartphones, to determine various software-related issues. The cache partition stores temporary files and data used by the operating system and apps, and over time, these files can accumulate and potentially cause problems.

Clear Phone App Cache:

1. Open the app drawer.
2. Navigate to the Settings section of the smartphone.
3. Click on Apps & Notifications.
4. Now, open all application lists.
5. Tap the phone app.
6. Click on Storage > Clear cache.

Wipe cache partition:

1. Press and hold the power button to turn off the smartphone.
2. Press and hold the Volume Up along with the Power keys until your Android or company’s logo appears on the screen.
3. Release both buttons.
4. In recovery mode, you will see several options, you have to select ‘Wipe cache partition’ using the power key.
5. You can navigate from the recovery mode by restarting the device.

Galaxy A54 not receiving calls

Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issue

Keeping your smartphone up to date with the latest software updates is significant for several reasons. Software updates often contain bug fixes, security patches, and new features that can enhance your device’s performance, stability, and safety. Sometimes, software update becomes the cause of phone issues that can be fixed by downgrading the device.

Software Update:

1. Navigate to the Settings section of the phone.
2. Click on System Updates.
3. Select the Check for update option.
4. If an update is available, then tap OK to confirm.
5. Click on the Download option.
6. Wait for the update to complete, then restart the device.

Downgrade the OS version:

1. Download ADB & Fastboot on your PC.
2. Enable OEM Unlocking.
3. Turn off the smartphone.
4. Press and hold the volume down and power buttons to enable Android’s bootloader menu.
5. On Windows, locate C:\Program Files (x86)\Android\android-sdk\platform-tools.
6. Hold down the shift key, and right-click on the screen in the platform tools folder.
7. Select the “Open command window here” option.
8. Unlock the Bootloader.
9. Press the enter button.
10. Download and flash the factory images.

Signal drop Galaxy A54 5G

Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issue

Safe mode temporarily disables third-party apps and other features that can cause extreme issues to the device’s software. You have to turn on the safe mode and monitor the device. If you can make calls in safe mode, then your smartphone contains malware. You can uninstall the corrupted applications that you have downloaded recently on the device. 

Safe Mode:

1. Press and hold the Power Key to turn off the smartphone.
2. Press and hold the Volume Down along with the Power keys.
3. Release the Power Key when the Android logo appears on the screen.
4. Press and hold the Power key again along with the Volume Down key which you are already holding.
5. The phone will start in recovery mode, then release both keys.
6. You will notice an option that will ask you to enable Safe Mode.
7. Click on Ok to confirm.
8. You will see the safe mode appears at the bottom of the screen.

Galaxy A54 5G microphone issue

Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issue

“Ok, Google” detection is a feature on Android smartphones and devices that allows users to start the Google Assistant by saying the term “Ok, Google.” When started, the device answers for the precise phrase, and upon detection, it creates the Google Assistant to answer voice commands or execute tasks. It would help if you disable this option for microphone issues.

Ok, Google detection:

1. Navigate to Settings of the phone.
2. Scroll down to Language & Input, and tap on the option.
3. Select the Voice Input option.
4. Tap on the Gear settings icon on Enhanced Google Services.
5. Open “OK Google” detection.
6. Disable all OK Google detection features.
7. Reboot the phone as you do usually and check the problem.

Galaxy A54 5G no sound on call 

Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issue

You can also perform caller ID troubleshooting or factory rest the smartphone if none of the methods helped. Before proceeding with a factory reset, it’s crucial to back up any important data because it will be permanently deleted. This can be a powerful troubleshooting step to solve the issues.

Caller ID:

1. Navigate to the Settings section of the phone.
2. Tap on Applications and Settings.
3. Tap on the “Call” section which is present under the list.
4. Tap on the “Caller ID” option.
5. Change the option to the Network Default option.
6. Reboot the smartphone by long-pressing the Power key.

Factory Reset via Recovery Mode:

1. Make sure that you have kept the backup of all data on the phone.
2. Now turn off the smartphone and connect it to charge.
3. Press and hold the Power and Volume down buttons.
4. Then release and again hold the Power button. Remember you are holding the Volume Down button.
5. Press the Volume down button a few times to highlight ‘Delete all user data and reset all settings.
6. Click on the Ok button to confirm.
7. Press the Power button to factory reset.

Factory Reset via Settings:

1. Navigate to the Home screen and Settings section.
2. Click on the ‘General’ tab.
3. Tap Restart & reset.
4. Select Factory data reset.
5. Verify your passcode if asked.
6. Click on Reset phone > Delete all > Reset.

Final Verdict

So, this was the full troubleshooting guide to Fix Samsung Galaxy A54 5G Incoming Outgoing Call Drop And Mic Issues. Smartphones, like any complex electronic device, can encounter issues or defects from time to time. The severity and frequency of these issues can vary depending on the manufacturer, model, and individual user experiences. Manufacturers generally strive to address any reported issues promptly. They may release software updates to fix software-related problems or offer warranty services to repair or replace faulty hardware components. Customer support channels and official websites can solve your issues.