Fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue

Android phone not receiving phone calls is the most reported issue by the users. Although, it is the most common issue which can be solved easily if it is affected by a software bug. If your smartphone has calling issues, then you cannot make or receive calls. When you unlock the phone, you notice many important missed calls and voicemail notifications. This is the situation when you need to worry. There are many causes for this problem, but in most circumstances, it’s not challenging to solve.

There can be various issues which can be efficiently solved. It can be that the Android users have not paid the monthly charge, or the device is out of coverage area or the device is in Airplane or Do Not Disturb mode. These are a few causes, but it is rare that your device is not receiving network as it is not the case. Most of you think that calling issue occurs only due to software problems, but your phone might have severe physical damage.

Some Samsung Galaxy A50 users have reported that they cannot hear the caller and the sound isn’t clear. There are many Android models which have these minor issues. Although, we cannot point out specific models which are affected by calling issues. Calling issues can be faced at any point in the device’s life. The users also experienced issues in the speaker or microphone that might result in sound obstacles.

The first thing which the users think after experiencing an issue is searching for methods on websites. Although, it is difficult to find out the most accurate methods which can fix the calling problem. To solve this problem, we have gathered some effective methods to fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue. If you have queries relating to any other gadget, then feel free to contact Gadget Features Forum.

Fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue

Call drop issue

Fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue

Sometimes, you call drop in between your conversations or you cannot hear the caller’s voice, then you must check if the Airplane mode is off. While calling, your Airplane mode can automatically be enabled if the device is not locked, which can result in dropped calls. You can also try to reboot the device first and execute the following given steps.

1. From the Home screen, open app drawer.
2. Navigate to the Settings section of the phone.
3. Touch Network & Internet Network and Internet option.
4. Tap the Airplane mode to enable and disable now.
5. Reboot the device like you do usual.

Incoming call issue

Your smartphone is built with many useful settings which can fix all your software related issues. Similarly, Reset network setting can help you to fix the incoming call issue. It removes all the previously saved data of your network. This feature is available in your smartphone’s settings. Another feature is the caller ID which is essential to make calls. Every smartphone model is equipped with this option which is related to your network carrier.

1. Navigate to the Settings of the smartphone.
2. Tap on the General option.
3. Tap on the Reset option under settings.
4. Now, Reset Network Settings to reset the network settings.
5. Restart the device after the above steps.

Caller ID Settings:
1. Navigate to the Settings section of the phone.
2. Tap on Applications and Settings.
3. Tap on the “Call” section which is present under the list.
4. Tap on “Caller ID” option.
5. Change the option to Network Default option.
6. Reboot the smartphone by long pressing the Power key.

Galaxy A50 not receiving calls

Fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue

Many of you might be using a third-party app like True caller to make or receive calls. These apps store cache for no specific purpose. Some users download unknown calling applications which comes with malicious bugs so, you have to clear the cache of that application using the following steps.

1. Open the app drawer.
2. Navigate to the Settings section of the smartphone.
3. Click on Apps & notifications.
4. Now, open all application list.
5. Tap the phone app.
6. Click on Storage > Clear cache.

Fix signal drop Issue

Fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue

Signal drop issue can be caused by network issues. In this case, you can contact the network carrier to know the issue. Most of the time, the issue can be that your device not running on an up to date software version. Most of the issues are mostly caused by updates. Your device must be installed with the all-new software version. Install the latest update following these steps.

1. Navigate to the Settings section of the phone.
2. Click on System updates.
3. Select Check for update option.
4. If an update is available, then tap OK to confirm.
5. Click on Download option.
6. Wait for the update to complete, then restart the device.

No sound on the call

Fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue

As said earlier, most of you might be using a third-party app for calling purpose. These apps can also cause your smartphone to produce some serious problems. Safe mode can help you know if these apps are the culprit. You can uninstall the app if the problem is solved in safe mode.

1. Press and hold the Power Key to turn off the smartphone.
2. Press and hold the Volume Down along with Power keys.
3. Release the Power Key when the Android logo appears on the screen.
4. Press and hold the Power key again along with Volume Down key which you are already holding.
5. The phone will start in recovery mode, then release both the keys.
6. You will notice an option which will ask you to enable Safe Mode.
7. Click on Ok to confirm.
8. You will see the safe mode appears at the bottom of the screen.

Microphone issue

Fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue

Microphone issue starts with the device not ringing and finally you cannot hear the caller’s voice or they cannot hear you. Mic not working during calls can be fixed by disabling OK Google feature. If none of the above methods works, then factory reset the device which can effectively solve the issues.

1. Navigate to Settings of the phone.
2. Scroll down to Language & Input, tap on the option.
3. Select the Voice Input option.
4. Tap on the Gear settings icon on Enhanced Google Services.
5. Open “OK Google” detection.
6. Disable all OK Google detection feature.
7. Reboot the phone as you do usually and check the problem.

Factory Reset in recovery mode:
1. Remember to backup all data of the phone.
2. Turn off the smartphone and connect to charging.
3. Press and hold the Power and Volume down buttons.
4. Release and again hold the Power button. Make sure you are holding the Volume down button.
5. Press the Volume down button a few times to highlight ‘Delete all user data and reset all settings’.
6. To confirm tap on Yes.
7. Press the Power button to factory reset.

Final Verdict

So, this was the full troubleshooting guide to fix Samsung Galaxy A50 Incoming Outgoing Call Drop And Mic Issue. Calling problems can be tricky to solve sometimes, hence, if you still face the problem, contact the brands’ service centre as physical damage cannot be fixed by these methods. I hope you liked this article and it helped you to fix the smartphone issues. Don’t forget to share it with your friends who cannot make or receive your calls.