Fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue

The Smartphone network issue is one of the most prevailing issues these days. You cannot think of any fix while experiencing the network problem. The first thing that strikes your mind after the calling issue is to reboot the device. It is the simplest way to fix any smartphone problem. Still, many Android users struggle with calling and network problems. Not only Android but iOS users have also reported such issues in recent years. Don’t get confused between network and calling issues. 

Calling problems are not always related to the network. So, you don’t have to pick your phone and shout at your SIM network carrier’s help center. If you doubt network issues, then go close to a good network coverage area. After reaching your home, where you get network usually, reboot the device like usual. If you still face the calling issue, then the device has some other faults. It is surprising to know that software issues also result in severe incoming and outgoing call issues.

You can check the phone network by operating the GPS feature. If GPS failed to work, then you have to re-insert the SIM card. It is remarkably challenging for a person to live without technology in this era. You will merely find a person without a smartphone. Gone are the days when we used cell phones that humans employed for calling purposes only. With rising in technology, the phones became smartphones, and they excelled in features. With lots of additions to the smartphone, companies forgot about calling features.

As a result, Android users have to face uncountable issues in the smartphone-like call drop issue, incoming call drop, slow voice connection, and many more. The problems in a smartphone are not specific. So, we have tried and tested multiple methods that are known to fix smartphone problems efficiently. Most of the issues are experienced due to software glitches that you can fix efficiently. These are the methods to fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue.

Fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue 

Galaxy A32 call drop issue

Fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue

Samsung M series and A-series are amongst one the famous device lists now. It is well-known amongst the youngsters who prefer mid-range smartphones. The M-Series and A-series receive many updates required for better smartphone performance. However, the Samsung users have experienced dropped calls. Many phone users are annoyed with the issues. You can try airplane mode that is similar to smartphone reboot.

Airplane Mode:

1. From the Home screen, open the app drawer.
2. Navigate to the Settings section of the phone.
3. Touch Network & Internet Network and Internet option.
4. Tap the Airplane mode to enable and disable now.
5. Reboot the device like you do usual.

Galaxy A32 incoming call issue

Fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue

Now it’s time to clear the cache of the smartphone. Some files stores additional space in the phone memory. These files are not useful for the device’s performance. The phone downloads the caches while browsing the internet. Now, delete the phone app cache and wipe the cache partition in recovery mode. These are few default settings of the smartphone. Clearing phone cache can fix software issues efficiently.

Clear Phone App Cache:

1. Open the app drawer.
2. Navigate to the Settings section of the smartphone.
3. Click on Apps & notifications.
4. Now, open all application lists.
5. Tap the phone app.
6. Click on Storage > Clear cache.

Wipe cache partition:

1. Press and hold the power button to turn off the smartphone.
2. Press and hold the Volume Up along with Power keys until your Android or company’s logo appears on the screen.
3. Release both the buttons.
4. In recovery mode, you will see several options, you have to select ‘Wipe cache partition’ using the power key.
5. You can navigate from the recovery mode by restarting the device.

Phone not receiving calls

Fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue

You regularly receive a software update in the Samsung device. These software updates enhance the performance of the smartphone. It also arrives with new updated features and proposes the latest features to the smartphone. It is highly recommended by the experts. You should never ignore the updates. At least, check the contents on a new update if it has bug fixes. Some users have stated that they cannot make calls after the recent update. In this case, you can downgrade the Android software version. 

Software Update:

1. Navigate to the Settings section of the phone.
2. Click on System updates.
3. Select the Check for update option.
4. If an update is available, then tap OK to confirm.
5. Click on the Download option.
6. Wait for the update to complete, then restart the device.

Downgrade the OS version:

1. Download ADB & Fastboot on your PC.
2. Enable OEM Unlocking.
3. Turn off the smartphone.
4. Press and hold volume down and power buttons to enable Android’s bootloader menu.
5. On Windows, locate C:\Program Files (x86)\Android\android-sdk\platform-tools.
6. Hold down the shift key, right-click on the screen on the platform tools folder.
7. Select the “Open command window here” option.
8. Unlock the Bootloader.
9. Press the enter button.
10. Download and flash the factory images.

Signal drop Galaxy A32

Fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue

Safe mode disables third-party apps and other features that can cause severe issues to the device software. You have to turn on the safe mode and monitor the device. If you can make calls in safe mode, then your smartphone has a problematic app. You can uninstall the app that you have downloaded recently on the device. 

Safe Mode:

1. Press and hold the Power Key to turn off the smartphone.
2. Press and hold the Volume Down along with Power keys.
3. Release the Power Key when the Android logo appears on the screen.
4. Press and hold the Power key again along with the Volume Down key which you are already holding.
5. The phone will start in recovery mode, then release both the keys.
6. You will notice an option that will ask you to enable Safe Mode.
7. Click on Ok to confirm.
8. You will see the safe mode appears at the bottom of the screen.

Galaxy A32 microphone issue

Fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue

Here we cannot solve your issue if the device is not ringing. It may be due to a phone hardware flaw. The hardware glitch can also cause the mic not working during calls. You can use the following method of Ok Google detection to solve the issue.

Ok, Google detection:

1. Navigate to Settings of the phone.
2. Scroll down to Language & Input, tap on the option.
3. Select the Voice Input option.
4. Tap on the Gear settings icon on Enhanced Google Services.
5. Open “OK Google” detection.
6. Disable all OK Google detection features.
7. Reboot the phone as you do usually and check the problem.

Galaxy A32 no sound on call

Fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue

In the last method, you have to enable the called ID option. It helps to improve the smartphone calling performance. If none of the above methods works then factory reset the device. It will remove all the data from the device and make it smooth like before. So, you must use this method before visiting the service center.

Caller ID:

1. Navigate to the Settings section of the phone.
2. Tap on Applications and Settings.
3. Tap on the “Call” section which is present under the list.
4. Tap on the “Caller ID” option.
5. Change the option to the Network Default option.
6. Reboot the smartphone by long-pressing the Power key.

Factory Reset via Recovery Mode:

1. Make sure that you have kept the backup of all data on the phone.
2. Now turn off the smartphone and connect to charging.
3. Press and hold the Power and Volume down buttons.
4. Then release and again hold the Power button. Remember you are holding the Volume down button.
5. Press the Volume down button a few times to highlight ‘Delete all user data and reset all settings.
6. Click on the Ok button to confirm.
7. Press the Power button to factory reset.

Factory Reset via Settings:

1. Navigate to the Home screen and Settings section.
2. Click on the ‘General’ tab.
3. Tap Restart & reset.
4. Select Factory data reset.
5. Verify your passcode if asked.
6. Click on Reset phone > Delete all > Reset.

Final Verdict

So, these were the troubleshooting guide to fix Samsung Galaxy A32 Incoming Outgoing Call Drop And Mic Issue. Calling is one of the most essential features of a smartphone or cell phone. If you cannot call anyone or receive a call, then visit the Samsung call center. You should not delay as the situation can after other features as well. I hope you liked this article, and it helped you to fix the calling-related problems. Don’t forget to share this post with your friends, facing the issues with the Samsung device.