Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue
5

In Short By Gadget Features To Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Calling issues of smartphones can be easily solved by using some effective methods. In this article, we will discuss the methods to fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue. If you have any issues relating to other smartphones, then feel free to contact Gadget Features Forum. These methods can easily solve your calling issues which occur due to software fault. Although, if the phone’s earphone or microphone is damaged

Sending
User Review
5 (1 vote)

Phones were generally developed for calling purpose. Remember the time when we used to carry small cell phones in our pockets which only had the call features. After the invention of new technologies, the popular companies introduced smartphones which were full of features like games, music, Callender, notepad, the camera, and many more. Hence, it started reducing the performance of the smartphone calling feature.

Samsung builds high-end smartphones with 4G technology. The company has recently launched an amazing high-performance handset, Galaxy A20 which is also built with 4G technology. You can connect anywhere around the world with smartphones. Although, you require a good SIM carrier to avail this facility. Recently, many of the smartphone users have complained that they cannot make calls on their newly purchased phone. Some of the users have also noticed that the call drops after talking for some time.

Most of you think that the calling problem is a manufacturing issue. However, it occurs due to software glitches. Undoubtedly, the smartphones are integrated with lots of features which can damage some major qualities of the device. If you cannot receive or make calls, then the device is of no use. You must also make sure that the phone doesn’t have a network problem. If you are not receiving full network connection, then you might face call drop issues.

Calling issues of smartphones can be easily solved by using some effective methods. In this article, we will discuss the methods to fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue. If you have any issues relating to other smartphones, then feel free to contact Gadget Features Forum. These methods can easily solve your calling issues which occur due to software fault. Although, if the phone’s earphone or microphone is damaged, you need to contact a professional technician. Now, let’s begin discussing to solve the calling problems.

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Call drop issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Call drop issue is common in Android software. The customers have reported that the call disconnects after a few minutes of talking. For solving the connectivity errors, the smartphone is integrated with an option that helps to fix it. Reset Network Setting will change the setting to its factory default. It doesn’t delete your smartphone’s data and files so, you can use it without any doubt. The following are the steps to reset network setting.

1. Navigate to the Home screen.
2. Click on the Settings option.
3. Tap the ‘General’ tab.
4. Select Restart & reset.
5. Tap on Network settings reset and Reset Settings.
6. A pop up will appear on the screen which will confirm Reset Settings.
7. Wait for a few minutes to complete the network settings.

Installing the settings of the smartphone accurately is necessary as it helps the device to function correctly. We use VoLTE smartphones so, you must turn the setting on to make calls.

1. On your smartphone go to Setting option.
2. In setting, you have to open Mobile networks.
3. Then go to VoLTE option and switch the on/off VoLTE call.

Incoming call issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Most of you are aware of the flight mode option which disables the connectivity feature along with calls. There are two ways to turn off flight mode. The first one is via notification bar and the second is through settings. Simply drag down the notification bar and tap on the Airplane mode, if it is turned on or follow the below steps to disable flight mode via settings.

1. Make sure the Flight Mode is turned off.
2. Tap and hold On/Off.
3. Tap Flight mode option.
4. Turn off the smartphone for 30 seconds and then turn on.

Smartphone not receiving calls

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

At first, reinsert the SIM card and memory card of the smartphone. Place it carefully and accurately. Many Android users have marked the signal drop problem. You must be assured that the signal strength is 100 per cent. Signal drop issues can also occur when you face dropped calls. You can also pursue these steps to solve the signal drop problem.

1. Navigate to the Settings of the phone.
2. Tap on the Applications option.
3. Tap on the Call section.
4. Tap on Caller ID option.
5. Navigate to the Network Default option and toggle it ON.

Signal drop problem

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Third-party apps are the major culprit for signal drop issues. Google play store has many app categories which include calling apps as well. Calling apps are affecting the overall performance of the in-built calling option. If your phone runs like usual in safe mode, then uninstall the apps which have asked for call permissions. These steps will help you to run the device in safe mode.

1. Press and hold the power button.
2. Touch and hold Power off the display.
3. Click on OK.
4. Your phone will enter the safe mode which is displayed at the bottom of your screen.
5. Press and hold the power button for a few seconds.
6. On your display, tap Restart or press and hold the power button until the phone reboots.

If the phone works perfectly in safe mode, then uninstall the apps you have downloaded recently.
1. From the Home screen.
2. Navigate to Settings.
3. Click on Manage Applications.
4. Select the desired app to be uninstalled.
5. Select Uninstall.
6. Click on Ok to confirm.

No sound on the call

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Updating the device’s software to the latest version can also help to fix the calling errors. Updates come with bug fixes which can fix the software glitches. Most of you ignore the updates. Although, you can easily update the device via settings using these simple steps.

1. Navigate to the Settings section of the phone.
2. Click on Advanced Down arrow icon.
3. Tap on System updates.
4. Tap Check for update.
5. If an update is available, then tap OK.
6. Tap on Download option.
7. Wait for the update to complete, then restart the device.

Network issues

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Cache are downloaded automatically in your device file sand folders while surfing. There can be some malicious cache which can affect the working of the phone so, you have to remove the cache completely from the device. If you think that an app is affecting the phone calling feature, then you can remove cache of that specific application as well.

1. From a Home screen, visit Settings.
2. Click on the Apps list.
3. Find the phone app on the list.
4. Tap on the clear cache.
If you don’t find the phone app in the list, then follow this method.
1. From a Home screen, visit Settings.
2. Click on Storage > Cached data.
3. Tap OK to confirm.

Microphone issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Sometimes, the caller complains that they cannot hear your voice. You might conclude that the microphone is damaged, but the actual reason is that the software is stirring it. OK, Google feature is one of the apps which uses microphone permission. If your device has a microphone issue, then this can be caused by Google feature. You have to disable this feature and check if the device is working again by calling your friends.

1. Navigate to Settings of the phone.
2. Scroll down to Language & Input, tap on the option.
3. Select the Voice Input option.
4. Tap on the Gear settings icon on Enhanced Google Services.
5. Open “OK Google” detection.
6. Disable all OK Google detection feature.
7. Reboot the phone as you do usually and check the problem.

Dropped calls

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

Fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue

In the last method, we will suggest you to factory reset the device. This will remove all the files and folder along with the malware store in it. Factory reset in recovery mode can remove the data easily although, never forget to back up the important data and images before the factory reset.

1. Make sure to keep a backup of all the data.
2. Now turn the smartphone off and connect to charging.
3. Then press and hold the Power and Volume down buttons.
4. Now hold the Volume down button and leave the Power button and hold it again.
5. Hold the Volume down button ‘Delete all user data and reset all settings’.
6. Now tap Yes to confirm.
7. Then press the Power button to reset.

Final Verdict

So, this was the full troubleshooting method to fix Samsung Galaxy A20 Incoming Outgoing Call Drop And Mic Issue. If you are still facing call drop or other calling related issue, then contact your smartphone brand’s service centre. I hope you liked this article and it helped you to solve the calling problems and error. You can also share this article with your friends and family who are facing the same issue with their all-new Galaxy A20.

Leave a Reply