Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue
5

In Short By Gadget Features To Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Xiaomi owners complain that they cannot make outgoing calls as well. The problem appears to be in various Android phones. So, it is difficult to point a specific brand device. When they type a number and try to call someone the action cannot perform. Sometimes, you cannot even save a number. In this article, we will discuss the full troubleshooting guide to fix Poco X2 Incoming Outgoing Call Drop And Mic Issue. If you face other issues with any smartphone model, contact Gadget Features Forum

Sending
User Review
5 (1 vote)

Smartphones are getting advanced rapidly. We use the phone not only for calling but also for chatting, taking pictures, browsing the internet, playing games, watching videos and much more activities. Although, calling is the main feature for which we carry those big phones in the pocket. In this busy world, we get calls every day. Think of those occasional minutes when your phone determines to annoy you. One of the most annoying issues of Android smartphone is incoming calls.

Poco X2 is the lastest smartphone in the market. It was released on 4th February 2020. The device has many attractive features which are hard to resist. The camera is the main factor if you consider buying a Poco phone. The device captures magnificent quality pictures. When it comes to calling it can give some trouble during its lifetime. The previous Poco F1 was the best-selling device of Xiaomi, meant for high-performance gaming. 

However, users faced difficulty while receiving incoming calls. The Pocophone users reported, the device won’t wake up while receiving calls. They cannot pick up the calls and the device restarts or hangs occasionally. The user can ever hear the ringtone, but notification is not, displayed on the screen. Sometimes, you have to open the notification panel to check or pick or cut the calls. It becomes tough to operate the device once the call issue occurs.

Xiaomi owners complain that they cannot make outgoing calls as well. The problem appears to be in various Android phones. So, it is difficult to point a specific brand device. When they type a number and try to call someone the action cannot perform. Sometimes, you cannot even save a number. In this article, we will discuss the full troubleshooting guide to fix Poco X2 Incoming Outgoing Call Drop And Mic Issue. If you face other issues with any smartphone model, contact Gadget Features Forum

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Poco X2 Call Drop Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Call drops in a smartphone when the device doesn’t show full signal. It is difficult to detect the device calling issue. As it might occur due to signal problem or inaccurate settings. Sometimes the device downloads malicious files which affect the performance. These data are not useful and just occupies space of the smartphone’s memory. You need to clear the phone app’s cache to improve the calling performance. These steps will help you to wipe the cache of a phone application.

1. Open the app drawer.
2. Navigate to the Settings section of the smartphone.
3. Click on Apps & notifications.
4. Now, open all application list.
5. Tap the phone app.
6. Click on Storage > Clear cache.

Incoming Call Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Almost every smartphone comes with an option caller ID, which is linked to the calling feature. It automatically connects to voice calls when a call to the voice number is executed from the provided phone number, avoiding the requirement to unlocking the device by entering a passcode. This feature can arise an incoming call issue when you receive a call or try to pick up. You can change the caller ID option to network default to avoid the incoming call issue.

Caller ID Settings:
1. Navigate to the Settings section of the phone.
2. Tap on Applications and Settings.
3. Tap on the “Call” section which is present under the list.
4. Tap on “Caller ID” option.
5. Change the option to Network Default option.
6. Reboot the smartphone by long-pressing the Power key.

Poco X2 Not Receiving Calls

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

It might sound silly, but many of you forget to turn off the Airplane mode. It is a feature to disable all the connectivity options available in the device. You will not receive calls when the device is in Airplane mode. You can turn off the mode via notification bar or navigate to the settings section. Use the following steps.

1. From the Home screen, open app drawer.
2. Navigate to the Settings section of the phone.
3. Touch Network & Internet Network and Internet option.
4. Tap the Airplane mode to enable and disable now.
5. Reboot the device like you do usual.

Signal Drop POCO X2

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

The calling issue is noticed when the device has a weak network. We all know that smartphone requires a SIM card for making or receiving calls and even for internet browsing. The network issues are the main reason if you are facing the calling issue. Although, if this is not the case, then you might have missed an update. The updates come with bug fixes that are known for solving any Android issue. Follow these steps to install the latest software version on your Poco phone.

1. Navigate to the Settings section of the phone.
2. Click on System updates.
3. Select Check for update option.
4. If an update is available, then tap OK to confirm.
5. Click on Download option.
6. Wait for the update to complete, then restart the device.

No Sound On Call

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Mic not working during calls can be a hardware issue. It is difficult to fix mic problems if it has hardware damage. Although, you might have downloaded a malicious app from the Google play store, which is the main culprit. There are many third-party apps which causes the phone to operate inappropriately. Safe mode can help you to know if the app is the reason for calling problem. It disables third-party apps temporarily. 

1. Press and hold the Power Key to turn off the smartphone.
2. Press and hold the Volume Down along with Power keys.
3. Release the Power Key when the Android logo appears on the screen.
4. Press and hold the Power key again along with Volume Down key which you are already holding.
5. The phone will start in recovery mode, then release both the keys.
6. You will notice an option which will ask you to enable Safe Mode.
7. Click on Ok to confirm.
8. You will see the safe mode appears at the bottom of the screen.

Microphone Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

By microphone issue, we don’t mean that phone not a ringing problem. If you cannot hear the caller or the caller can’t hear you, then the device has a microphone issue. In this case, you have to disable the OK Google detection feature, which makes the microphone useless sometimes.

1. Navigate to Settings of the phone.
2. Scroll down to Language & Input, tap on the option.
3. Select the Voice Input option.
4. Tap on the Gear settings icon on Enhanced Google Services.
5. Open “OK Google” detection.
6. Disable all OK Google detection feature.
7. Reboot the phone as you do usually and check the problem.

Recovery Mode

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Fix Poco X2 Incoming Outgoing Call Drop And Mic Issue

Now its time for recovery mode which is a hidden section of a smartphone. It has all the solutions to your smartphone issue. You can clear the system’s cache in recovery mode or factory reset. Performing a factory reset will wipe out all the data of the device which can fix the problem efficiently.

Wipe cache partition:
1. Press and hold the power button to turn off the smartphone.
2. Press and hold the Volume Up along with Power keys until you Android or company’s logo appears on the screen.
3. Release both the buttons.
4. In recovery mode, you will see several options, you have to select ‘Wipe cache partition’ using the power key.
5. You can navigate from the recovery mode by restarting the device.

Factory Reset:
1. Make sure that you have kept the backup of all data of the phone.
2. Now turn off the smartphone and connect to charging.
3. Press and hold the Power and Volume down buttons.
4. Then release and again hold the Power button. Remember you are holding the Volume down button.
5. Press the Volume down button a few times to highlight ‘Delete all user data and reset all settings’.
6. Click on the Ok button to confirm.
7. Press the Power button to factory reset.

Final Verdict

So, these were the methods to Fix POCO X2 Incoming Outgoing Call Drop And Mic Issue. Popo phones specifically meant for high-end gaming. So, you may face issues with other device features. If you still face the issue, then contact the company’s service center. 

I hope you liked this article and it helped you to fix the calling issues incoming or outgoing. You can use these methods in other brand models as well. Although the steps might be different due to the software version. Don’t forget to share this article with your friends who cannot make calls using Popo phone.

Leave a Reply