Fix Oppo A5 (2021) Incoming Outgoing Call Drop And Mic Issue

A dropped call occurs when your call disconnects after few minutes of conversation. Usually, the problem arises when the phone cuts off the cellular network. The smartphone uses experience calling issues when the phone gets a poor cell signal. You will experience the calling problem even if the device has a 30 percent signal. So, take the phone to a place where it gets 100 percent signal strength. Every smartphone requires the network to work accurately.

However, a software glitch can also deliver calling problems. Android smartphones are highly customizable. We all like to use apps that are way more efficient than built-in apps. These apps can also build hurdles in connectivity features. Even iOS has software issues, but most of them get fixed in software updates. Many Android users have complained about dropped calls, mic not working during calls, network issues, and many more. Every problem has a different reason behind it.

Sometimes, you get connected to someone else instead of the person you are calling. In this case, you can complain to the service provider as it a different situation. The problem usually happens when you take out your phone to make an urgent call. It might frustrate you at the time. However, software glitches are prominent in the Android operating system. The primary use of smartphones is to make calls and messages. Picking up the incoming calls is considerably smooth on Android.

It happens when you cannot hear the caller or the caller can’t listen to you. Sometimes, you cannot pick the calls, but the screen shows your phone ringing. It becomes more depressing when you cannot even make or receive calls. In this case, you first reboot the smartphone, but nothing happens. Rebooting the device solves minor glitches of the phone, but the complex bugs remain. So, we have gathered some effectively working methods to Fix Oppo A5 Incoming Outgoing Call Drop And Mic Issue.

Fix Oppo A5 Incoming Outgoing Call Drop And Mic Issue 

Oppo A5 call drop issue

Fix Oppo A5 (2020) Incoming Outgoing Call Drop And Mic Issue

A call drop issue can happen when you mistakenly turned on airplane mode. It will disable all the network-related features such as mobile data, calls, weather forecasts, and more. You have to turn off the airplane feature. You can also turn on the airplane mode and disable removing glitches in the network path. 

Airplane Mode:

1. From the Home screen, open the app drawer.
2. Navigate to the Settings section of the phone.
3. Touch Network & Internet Network and Internet option.
4. Tap the Airplane mode to enable and disable now.
5. Reboot the device like you do usual.

Oppo A5 incoming call issue

Fix Oppo A5 (2020) Incoming Outgoing Call Drop And Mic Issue

Now it’s time to clear the cache of the smartphone. These are files that require additional space in the device memory. Although, you don’t need caches in the device folder. The phone downloads the caches while browsing through the internet. At first, you have to clear the phone app cache then wipe the cache partition. The phone app is a factory default feature of your smartphone. So, it can offer software glitches during the life of the device.

Clear Phone App Cache:

1. Open the app drawer.
2. Navigate to the Settings section of the smartphone.
3. Click on Apps & notifications.
4. Now, open all application lists.
5. Tap the phone app.
6. Click on Storage > Clear cache.

Wipe cache partition:

1. Press and hold the power button to turn off the smartphone.
2. Press and hold the Volume Up along with Power keys until your Android or company’s logo appears on the screen.
3. Release both the buttons.
4. In recovery mode, you will see several options, you have to select ‘Wipe cache partition’ using the power key.
5. You can navigate from the recovery mode by restarting the device.

Oppo A5 not receiving calls

Fix Oppo A5 (2020) Incoming Outgoing Call Drop And Mic Issue

If you have purchased an Oppo smartphone, then you must have received updates regularly. These software updates improve the performance of the smartphone. It also comes with new updated features and offers the latest appearance to the device. However, some users have reported that they cannot make calls after the recent update. In this case, you can downgrade the Android software version. 

Software Update:

1. Navigate to the Settings section of the phone.
2. Click on System updates.
3. Select the Check for update option.
4. If an update is available, then tap OK to confirm.
5. Click on the Download option.
6. Wait for the update to complete, then restart the device.

Downgrade the OS version:

1. Download ADB & Fastboot on your PC.
2. Enable OEM Unlocking.
3. Turn off the smartphone.
4. Press and hold volume down and power buttons to enable Android’s bootloader menu.
5. On Windows, locate C:\Program Files (x86)\Android\android-sdk\platform-tools.
6. Hold down the shift key, right-click on the screen on the platform-tools folder.
7. Select the “Open command window here” option.
8. Unlock the Bootloader.
9. Press the enter button.
10. Download and flash the factory images.

Signal drop Oppo A5

Fix Oppo A5 (2020) Incoming Outgoing Call Drop And Mic Issue

Safe mode disables all third-party apps and network-related features for some time. If you think apps are the reason for the calling issue, check your phone in safe mode. Applications from the Google Play store can influence the function of the phone. Therefore, you will mark a glitch in some apps like GPS, mobile data, and Wifi. Uninstall the recent apps from the device if it works smoothly in safe mode.

Safe Mode:

1. Press and hold the Power Key to turn off the smartphone.
2. Press and hold the Volume Down along with Power keys.
3. Release the Power Key when the Android logo appears on the screen.
4. Press and hold the Power key again along with the Volume Down key which you are already holding.
5. The phone will start in recovery mode, then release both the keys.
6. You will notice an option that will ask you to enable Safe Mode.
7. Click on Ok to confirm.
8. You will see the safe mode appears at the bottom of the screen.

Oppo A5 Microphone Issue

If you cannot hear the caller, the issue occurred in the microphone. It can probably a hardware glitch. If you have mistakenly dropped the phone before facing the microphone issue, then take the device to the service center. You can also check the Google detection feature, which affects the calling performance.

Ok, Google detection:

1. Navigate to Settings of the phone.
2. Scroll down to Language & Input, tap on the option.
3. Select the Voice Input option.
4. Tap on the Gear settings icon on Enhanced Google Services.
5. Open “OK Google” detection.
6. Disable all OK Google detection features.
7. Reboot the phone as you do usually and check the problem.

Oppo A5 no sound on the call

Fix Oppo A5 (2020) Incoming Outgoing Call Drop And Mic Issue

The best way to improve smartphone performance is caller ID setting. You have to change the network setting to fix the incoming and outgoing call problem. You can also factory reset the smartphone data that removes all the data of the device. It will also remove bugs and malicious files from the smartphone.

Caller ID:

1. Navigate to the Settings section of the phone.
2. Tap on Applications and Settings.
3. Tap on the “Call” section which is present under the list.
4. Tap on the “Caller ID” option.
5. Change the option to the Network Default option.
6. Reboot the smartphone by long-pressing the Power key.

Factory Reset via Recovery Mode:

1. Make sure that you have kept the backup of all data on the phone.
2. Now turn off the smartphone and connect to charging.
3. Press and hold the Power and Volume down buttons.
4. Then release and again hold the Power button. Remember you are holding the Volume down button.
5. Press the Volume down button a few times to highlight ‘Delete all user data and reset all settings’.
6. Click on the Ok button to confirm.
7. Press the Power button to factory reset.

Factory Reset via Settings:

1. Navigate to the Home screen and Settings section.
2. Click on the ‘General’ tab.
3. Tap Restart & reset.
4. Select Factory data reset.
5. Verify your passcode if asked.
6. Click on Reset phone > Delete all > Reset.

Final Verdict

So, this was the troubleshooting guide to Fix Oppo A5 Incoming Outgoing Call Drop And Mic Issue. Calling is the primary feature of a smartphone. Your smartphone is not worth it if you cannot make or receive calls. So, it is essential to fix the calling problems before it gets worsen. You can take the device to the company’s service center if you still experience the calling issue. I hope you enjoyed reading this post, and it helped you to fix the device problem. Don’t forget to share it with your friends and relatives, facing the same issue.